Shipping Questions

Free Shipping to US 48 States* 

Shipping to the lower 48 US states is FREE for all orders over $50. For orders UNDER $50, shipping is a flat rate of $5.99 USD.

Shipping HI, AK, PR  or Canada

If you are customer located in HI, AK, PR, or Canada - Shipping will be $200.00 USD per saddle. Please note these are estimated shipping costs and may change without notice. These costs DO NOT INCLUDE any applicable tax or duty charges that may be collected at customs.

For HI and AK we ship via USPS. HI and AK are about 5 business days for delivery. Canada is 5-7 business days. 

For smaller items, please e-mail us for a shipping quote at [email protected]

When will my order ship and what is the delivery time?

US 48 States: Approximately 5-7 Business days.

·         Fedex is used for most packages in US 48 states.  

·         Fedex Tracking number is emailed upon dispatch.

·         During the normal season, orders typically ship within 2-3 business days from the time the payment has been processed.

Will someone have to be home to sign for a package?

When an order is placed that is over a certain amount, we will automatically ship with a signature requirement upon delivery for FedEx delivery. If you do not wish to have a signature requirement on your saddle order, please call us at (800)967-2335 to request the package to ship without a signature requirement. This must be done BEFORE your order has shipped. 

When a package is shipped without a signature requirement, the buyer assumes all responsibility if in the event the package becomes lost or stolen. SaddleOnline is waived from any and all responsibility or liability in the event the package is delivered without a signature and the buyer assumes these risks.